The government has warned access service providers and their delivery telemarketers to come forward and take effective measures to curb bulk communications and spam using voice calls.
The Telecom Regulatory Authority of India (TRAI) held a meeting with the industry stakeholders in the national capital to discuss action on spammers, amid growing consumer complaints about unsolicited commercial calls.
According to the government, the deliberations were on instances of misuse of headers and content templates without the knowledge of entities.
The stakeholders also discussed steps taken by access service providers and delivery telemarketers to identify and trace the entities responsible for sending such messages and to take corrective measures to prevent such cases.
They also informed about the control of promotion calls whether robotic calls, auto-dialler calls or pre-recorded calls, and migration of all such enterprise business customers on the Distributed ledger technology (DLT) platform for sending bulk communication in compliance with the TRAI regulations.
TRAI has sought proactive action from all the stakeholders, specially access service providers and their delivery telemarketers, to take immediate action.
It includes implementing technical solutions for traceability and to prevent bulk calling by their enterprise customers using 10-digit numbers through PRI/SIP.
In order to tackle the spread of spam calls, the central government last month extended the timeline for feedback submission for draft guidelines by 15 days.
The Department of Consumer Affairs, which is also deliberating on the spam call menace received various suggestions which were under examination.
Meanwhile, the stakeholders urged the government to ensure a level-playing field in regulatory compliance requirements between telecom service providers (TSPs) and other messaging platforms providing similar communication services.
The industry players continue to assist the Department of Telecommunication (DoT), TRAI and the Department of Consumer Affairs in addressing the spam calls and SMS menace.
The issue involves multiple stakeholders -- TSPs, telemarketers, aggregators, principal entities (PEs) like banks, financial institutions and real estate agencies, according to the Cellular Operators' Association of India (COAI).
73rd B.N. Mullik Memorial All India Police Football Championship begins, CM lauds Police's role
Tripura Chief Minister Prof. Dr. Manik Saha today lauded the role of Tripura Police in carrying out various social activities, apart from significantly improving the state's law and order situation.
Tripura to create, fill up 333 posts in various departments
The Tripura Government has announced plans to create and fill up 333 posts across multiple state departments. The decision was taken during a recent cabinet meeting and was revealed by Cabinet Spokesperson Sushanta Chowdhury at a press conference on Monday.
Explosions near Russian Consulate in France have signs of terrorist attack: Moscow
The Russian Foreign Ministry on Monday stated that explosions on the territory of the Russian Consulate General in France's Marseilles resemble a terrorist attack.
Air Force Base in Bangladesh attacked, several injured
In a major incident of lawlessness that is currently prevailing in Bangladesh under the interim government led by Chief Advisor Mohammad Yunus, several miscreants launched an ambush attack on an Air Force Base in Cox's Bazar on the southeast coast of the country.
Indian tech industry to hit $300 bn revenue in FY26, workforce to reach 5.8 mn in FY25
The Indian tech industry is projected to reach $300 billion revenue in FY26, a Nasscom report said on Monday, adding that in the current fiscal (estimated), the industry will add at least 126,000 net new employees, taking the total workforce to 5.8 million.
Telangana tunnel collapse: L&T teams with advanced equipment join rescue operation
Two teams of construction major Larsen & Toubro with advanced equipment on Monday joined the operation to rescue eight trapped workers from an under-construction tunnel, a portion of which collapsed on February 22 in Telangana’s Nagarkurnool district.
Right time to invest in Madhya Pradesh: PM Modi at Global Investors Summit
Prime Minister Narendra Modi on Monday inaugurated the Global Investors Summit here highlighting investment opportunities in Madhya Pradesh and urging investors to tap available potential in the state.
Govt backs India Inc. bid to become major exporter of power equipment
India is on the path to becoming a major exporter of power equipment, with global players showing strong interest in the country’s domestic manufacturing capabilities, Secretary, Ministry of Power, Pankaj Agarwal has said.